EPABX AND INTERCOM SYSTEM

EPABX AND INTERCOM SYSTEM

In a small work environment, one telephone line is sufficient for communication. As your business expands, you may require additional phones to ensure secure communication. As the number of phone lines and phone numbers increases, it can lead to complications. Such a situation can also increase your expenses. This is when the EPABX system comes to your rescue. This system helps connect all phones within an organization or across multiple locations.

Internal Communication

Telephones have always been the lifeline for business communication. EPABX intercom systems have a wide range of applications in places such as houses, apartments, hotels, offices, and more. However, corporate houses are the primary consumers of these systems. Compared to direct telephone lines, EPABX lines cost businesses less, especially when the number of daily calls exceeds thousands in a well-run office. It is common practice in any office with well-structured departments to pick up the receiver and dial a number to have even the slightest doubts cleared. The communication between departments remains seamless with the help of EPABX intercom systems, which enable cost-effective communication with ease. Therefore, these systems are essential for any office, whether small or large.

Call Routing

The call routing feature is another advantage that sets PBX devices apart from regular phones. If you are expecting an important call at a specific time of day but have to attend an emergency meeting in another location, you can program the PBX phone to redirect the call to a number where you will be reachable. Therefore, there is no chance that you will miss any important calls, no matter where you are in your office. Another great feature that makes PBX handsets the best option for any office is the call forwarding feature. If a customer calls the sales department and the intended recipient is absent or on leave, the call can be forwarded to another department member to ensure uninterrupted service. Therefore, PBX phones are essential for maintaining the health of a business.

Easy Maintenance

The cloud-based PBX systems no longer require the installation of any equipment. Therefore, there would be no hazards arising from machine breakdowns or phone line malfunctions. With the latest versions of PBX lines powered by internet connectivity, there will be no need for maintenance. This means that firms utilizing these facilities will experience uninterrupted services with minimal maintenance costs.